Privacy Policy
Labotanique™
1. Introduction
Your privacy is important to us.
This Privacy Policy explains how Labotanique™ collects, uses, and protects your personal information when you visit or make a purchase on labotanique.se.
We comply with the EU General Data Protection Regulation (GDPR).
2. Personal Data We Collect
We collect the following types of data when you interact with our website:
Information you provide
• Name
• Address
• Email address
• Phone number
• Payment details (handled securely by third-party providers)
• Order information
• Messages sent to customer support
Automatically collected data
• IP address
• Device information
• Browser type
• Cookies and tracking data
• Pages visited and time spent on the site
3. How We Use Your Data
We may use your information for:
• Processing and delivering your orders
• Providing customer service and support
• Sending order updates and notifications
• Improving website functionality and user experience
• Fraud prevention and security
• Fulfilling legal and accounting obligations
• Sending marketing emails (only with your consent)
We never sell personal data to third parties.
4. Legal Basis for Processing (GDPR)
We process your data under these lawful bases:
• Contract – to fulfill orders and provide services
• Consent – for marketing communications
• Legal obligation – for accounting and reporting
• Legitimate interest – to improve services and prevent fraud
5. Payment Providers
We use secure, trusted payment services such as:
• Shopify Payments
• Stripe
• Klarna
These providers process your payment data on their own secure systems.
We do not store or have access to your full payment information.
6. Shipping Partners
To deliver your order, we share necessary information (name, address, phone number) with our delivery partners.
These partners are required to handle your data securely.
7. Cookies
We use cookies to:
• Enable essential website functions
• Remember your cart and preferences
• Analyze website traffic
• Improve performance
• Support marketing and ads (if consent is given)
You can disable cookies in your browser settings.
8. Data Storage & Security
We store your data only as long as necessary for:
• Fulfilling orders
• Legal requirements
• Accounting
• Customer support
• Fraud prevention
Your information is stored securely using encryption, restricted access, and monitored systems.
9. Sharing of Data
We may share your data with trusted third parties such as:
• Payment providers
• Shipping companies
• IT and hosting partners (e.g., Shopify)
• Analytics tools
These parties only process your data on our behalf and under strict confidentiality agreements.
10. Your Rights (GDPR)
You have the right to:
• Access your personal data
• Request correction of inaccurate information
• Request deletion of your data (“right to be forgotten”)
• Withdraw consent for marketing at any time
• Request data portability
• Object to certain types of processing
• File a complaint with the Swedish Data Protection Authority (IMY)
To exercise your rights, email us at flowers@labotanique.se.
11. Marketing Communications
You will only receive marketing emails if you explicitly opt-in.
You can unsubscribe at any time via the link in the email or by contacting us.
12. Third-Party Links
Our website may contain links to external sites.
We are not responsible for the privacy practices or content of these websites.
13. Policy Updates
We may update this Privacy Policy from time to time.
The latest version will always be available on labotanique.se.
14. Contact
For questions about this Privacy Policy or how your data is handled, contact: